Privacy & Cookie Policy
Last Updated: 15th April 2025
AJG Lifts (www.ajglifts.co.uk) is committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and safeguard any information you provide when using our website.
By accessing and using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you contact us or submit an enquiry via our website, we may collect the following:
Name
Contact details (email address, phone number, postal address)
Preferences and interests
Information relevant to your enquiry, quote, or our services
This data helps us respond to your enquiries, provide services, and improve our offerings. Your details may also be stored securely in our CRM system for record-keeping and customer support purposes.
How We Use This Information
We may use your information to:
Respond to enquiries and provide quotes or service details
Improve our products and services
Send occasional promotional communications (where consent has been given)
Customise the website based on your preferences
We do not sell or share your personal data with third parties unless required by law or with your explicit permission.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by:
Opting out of marketing communications at any time
Contacting us directly to update, correct, or delete your data
You have the right to request a copy of any personal information we hold about you. To make a request, please email us at info@ajglifts.co.uk or write to our registered office.
Your Rights Under UK GDPR
You have the following rights under the UK General Data Protection Regulation (UK GDPR):
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling
We process all requests related to your data in accordance with current data protection laws.
Website Security
We take your privacy seriously and have implemented appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.
External Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.
Cookies
Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:
Website functionality
Visitor analytics (e.g., Google Analytics)
Social sharing and integrations (e.g., Facebook, LinkedIn)
Security and spam prevention (e.g., CAPTCHA)
Enquiry form performance
Site performance and load speed (e.g., Hotjar)
Cookies do not give us access to your device or any personal information unless you provide it voluntarily.
Your Consent
Upon your first visit, a cookie banner will alert you to our use of cookies. By continuing to use our website, you give implied consent. You may manage your cookie preferences through your browser settings at any time.
Disabling Cookies
To disable cookies, refer to your browser’s help section. Please note that doing so may impact your ability to use some features of our site. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Cookies We Use
Below is a non-exhaustive list of cookies and services that may be used on our site:
Google Analytics
_ga, _gat, _gid: Used for anonymous visitor statistics
Google Maps
PREF, NID: Used to display map content
CAPTCHA Cookies
Used to prevent spam form submissions